Privacy Policy
Effective Date: 01-04-2025
Welcome to Solouxe Trading India Pvt. Ltd. (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website solouxe.com or interact with us.
Information We Collect
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment gateways)
- Any other information you provide via our contact or quote request forms
b. Non-Personal Information
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Referring site
- Device type
- Location data (if enabled)
This information is typically collected via cookies, analytics tools, and log files.
2. How We Use Your Information
We use your information to:
- Respond to inquiries or customer support requests
- Process and fulfill orders
- Provide you with quotes and product recommendations
- Send promotional emails (only if you’ve opted in)
- Improve our website, services, and marketing strategies
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties under the following circumstances:
- Service Providers: For payment processing, website hosting, analytics, and shipping
- Legal Requirements: If required to comply with applicable laws, regulations, or court orders
- Business Transfers: In the event of a merger, acquisition, or asset sale
All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than to provide services on our behalf.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site usage
- Enhance your browsing experience
- Show targeted advertisements (if applicable)
You can choose to disable cookies through your browser settings, but this may affect certain features of the Site.
5. Email Communications
If you subscribe to our newsletter or promotional emails, you may opt out at any time by clicking the “Unsubscribe” link at the bottom of our emails.
6. Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing
- Object to certain types of data use
To exercise any of these rights, please contact us at solouxepvt@gmail.com.
8. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: support@solouxe.com
📞 Phone: +91 98053 93236