Terms & Conditions

Last Updated: 01-04-2025

Welcome to Solouxe Trading India Pvt. Ltd. (“we”, “us”, or “our”). By accessing or using our website solouxe.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing any products.

Acceptance of Terms

By accessing or using our website and purchasing our solar products, you agree to comply with and be legally bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our site.

Products & Services

We offer a range of solar energy products including but not limited to solar panels, inverters, batteries, solar kits, and accessories. All product descriptions, images, pricing, and availability are subject to change without notice.

Orders & Payments

Orders can be placed directly through our website.
All prices are listed in [currency] and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order due to incorrect pricing, stock availability, or suspected fraud.
Payment must be completed in full before your order is processed and shipped.

Shipping & Delivery

Shipping times and costs will be calculated during checkout based on your location.
We strive to deliver products within the estimated time but do not guarantee delivery dates.
Risk of loss passes to the buyer upon delivery of the goods to the carrier.

Returns & Refunds

You may return products within 15 of delivery in unused, original condition.
Customized or installed products may not be eligible for return.
Refunds are processed after inspection and approval. Shipping charges are non-refundable.
For return instructions, contact us at support@solouxe.com

Product Warranty

Our products come with standard manufacturer warranties. Warranty details vary by product and are available on individual product pages or upon request.

Note: Warranty claims may require proof of purchase and installation details.

Intellectual Property

All content on this site including text, images, logos, designs, and graphics are the property of [Your Company Name] and are protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website, including but not limited to installation errors, power loss, or system failure.

Modifications

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page and effective immediately. Continued use of our website constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: support@solouxe.com
📞 Phone: +91 98053 93236